Concierto Cloud

Concierto Cloud is an advanced internal platform designed to simplify and accelerate large-scale cloud migrations across any infrastructure—cloud-native, hybrid, or on-prem. Built for enterprise IT and DevOps teams, the tool was structured around three pillars: Migrate, Manage, and Maximize. I led the end-to-end product design for this initiative, creating a unified UX across the entire cloud lifecycle—from initial workload discovery to post-migration optimization.

Cloud migration at the enterprise level is rarely linear—it's fragmented, unpredictable, and complicated by legacy systems and organizational silos. Concierto was envisioned to make this process intelligent, adaptable, and user-friendly. I led the design of a platform that helped IT teams migrate workloads regardless of starting point, manage operations seamlessly, and surface optimization insights to drive performance and cost savings. The resulting experience balanced technical depth with clarity, surfacing what matters most while remaining fully flexible under the hood.

Key Insights & Drivers

  • Tooling the Migration Lifecycle:
    Through extensive stakeholder interviews and user mapping, we identified that cloud migration isn’t a single event—it’s a multi-stage, iterative process. This insight drove the three-part structure:

  • Design System for Internal Dev Teams:
    We created a robust internal design system specifically for Concierto, complete with data-heavy UI patterns (e.g., node maps, cost analyzers, workload graphs), reusable cloud components, and accessibility-compliant color modes for dark/light dashboards.

  • Interoperability at the Core:
    Whether the organization was using AWS, Azure, GCP, or a private on-prem cloud, Concierto had to accommodate it. Our UX mirrored this flexibility—adapting UI components and architecture logic to various cloud environments while maintaining a consistent design language.

  • Risk Visibility & Control:
    Migration is risky. We emphasized preview states, rollback paths, and dependency mapping in the UI. Users could simulate migration paths before executing and visualize what services would be impacted.

Decisions & Impact

  • Workflow-Based Architecture:
    Instead of separating features by function, we structured the UX around the user’s journey: assess → migrate → monitor → optimize. This workflow-centric approach increased user clarity and mapped directly to enterprise operations.

  • Scalable Data Visualization:
    We introduced visualization patterns that handled massive volumes of cloud data (workloads, services, dependencies) without sacrificing performance—supporting zoomable maps, filterable lists, and multi-cloud overlays.

  • Actionable Intelligence, Not Just Reporting:
    In the Maximize phase, we focused on surfacing what to do next—not just raw data. Users were guided to cost-saving actions, underused resource alerts, and suggested service consolidations.

  • Designed for Trust:
    Given the scale and sensitivity of cloud migration, every interaction—especially destructive actions—was surrounded with confirmational design: summaries, validation prompts, and visual cues that reduced user anxiety and error.